Frequently Asked Questions

  1. Can I accompany the captain and/or spread the ashes myself?
    • Please contact us for information about private charters. Customers selecting our Captain's and Admiral's packages cannot accompany the captain.
  2. Can I supply a special prayer or message to be recited
    • Yes. All our packages include a custom prayer or message. If you have a special request that does not “fit” within our guidelines please contact us and we will attempt to accommodate you.
  3. Can I get my money back if I am not satisfied?
    • Yes, if you are unsatisifed for any reason we will issue you a refund. We've never had an unsatisfied customer and aim to keep it that way.
  4. Can I order additional burial at sea certificates?

    • Yes. Additional or duplicate certificates may be ordered by contacting us. For privacy reasons, you must verify your original order number or credit card information when ordering additional certificates. The price for one additional certificate is $20.00 (shipping included). If ordering two or more duplicate certificates, the price is $15.00 for each certificate (shipping included).

Our Promise To You

Due to the sensitive nature of our work, we take great care in every aspect of our operation and settle for nothing less than your complete and total satisfaction.

  • We treat our customers with sensitivity and compassion.
  • The remains or personal effects we handle will be treated in only the most dignified way as if they were members of our own family.
  • If you are not satisfied in any way, we will offer you a full refund.

 

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